Refund Policy
At Zahra Prints, we want you to love your order. If something isn’t right, we’re here to help.
Hassle-Free Returns
If you’re not satisfied with your purchase, you may return it within 30 days of delivery for a refund or exchange.
Eligibility
To be eligible for a return:
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Item must be unused and in original condition
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With original packaging or tags
How to Start a Return
Just contact us on the Contact Page with:
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Your name
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Order number
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Reason for return
We’ll respond quickly with instructions.
Refunds
Once your return is received and inspected, we’ll issue your refund to your original payment method. Refunds typically take 3–5 business days to process.
Exchanges
Need a different size or color? No problem. We can exchange your item as long as it’s in original condition.
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, contact us and we will replace it immediately at no cost to you.
Shipping Costs
Return shipping costs are covered by the customer unless the product is defective or we made an error.
